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Geneva Metra Station 

Safety Issues

Posted 5/15/2025

 

The good news: more passengers are arriving at the Geneva station at least 10 minutes prior to their scheduled train arrival.  Many, but not all, now know to listen 7 minutes before the scheduled train arrival for platform arrival information.

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However, that is not everyone!  On Tuesday and Wednesday (May 13 & 14), I waved 6 cars and 12 people who arrived at the staton 3-5 minutes prior to their train arrival and expecting to board on Platform 1 to immediately go to Platform 2.  

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Fortunately, all made it to Platform 2 safely.  No one missed their trains.

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I had not witnessed anyone walking under the downed gates to get to Platform 2 for two weeks. 

 

However, on May 14, a young man running down Platform 1 as the train was coming in on Platform 2, chose to go under the down gates and in front of the train!

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Earlier in the year, I witnessed a similar situation except the person ran under the down gates and crossed the tracks in front

a fast moving freight train!

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I have witnessed conductors not allowing passengers who go under the downed gates to board the train.

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On Wednesday May 21, I am expecting to meet with a  Metra Passenger Safety Department supervisor.

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                                   SHELTER INCIDENT                               posted 5/14/2025 

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Platform 2 shelters (on time locks) now lock at 2:00 pm on weekdays; shelters are not open on weekends.

 

On a recent Friday a passenger after getting off an outbound train on Platform 2, entered the southwest shelter at 1:58, sat down and placed his back pack on the seat.  He then exited the shelter to make a call.  At 2:05 when he attempted to get into shelter the door had locked!

 

Geneva police were called; they do not have a key; the officer called Metra who did said they couldn’t help. Since the shelters are not open on weekends, I came to the shelter at 5:05am Monday morning to retrieve his back pack.  I dropped it off at Geneva Police Department and called him.

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Later, I called the Anderson Lock Company who installed the time locks.  The technician told me Metra can set the time lock from their computer.  

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For several weeks prior to this incident, I had been monitoring the open and closing during the afternoon. I determined the door locked at 2:45pm.  

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I don't know why on that Friday and continuing, the door locked at 2:00pm. 

 

Note: there is no signage pertaining to shelter hours.

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